Workplace Bullying…A Leadership Tragedy


Many studies now indicate that workplace bullying is a very real, all-too-common and incredibly harmful practice in workplaces world-wide.  Here are some shocking statistics: Jacqueline Power of the University of Windsor’s Odette school of business indicates that 40 percent of Canadian workers experienced one or more acts of workplace bullying at least once a week … Continue reading

Leaders: Succession Planning Matters


As a matter of age and evolution, every 10 to 20 years or so almost every business is forced to find new leaders to carry it into the future. As older leaders retire, replacements must be brought in to carry on their work. In some cases leaders quit, die, are promoted or transfer elsewhere. In … Continue reading

Time Management Factors


Many people complain that they do not have enough time and can never get caught up. I want to share something with you that you might not expect.  “You will never have enough time for everything no matter how hard you try.” BEING BUSY IS A GOOD THING As long as you are in the … Continue reading

Why Is There No Leadership In BC Government?


As a supporter of Liberal Leader, Christy Clark, I am saddened and dismayed to see how ineffective her leadership style is as she deflects and avoids the very real fact that the NDP party can only lose the next election if they forget to file the election papers or perhaps if they get Clint Eastwood … Continue reading

Everyone Can Be Successful;


Like so many folks of my vintage, on the day I reached my sixtieth birthday I began an involuntary self-assessment and reappraisal of my life. This was not a dramatic or religious rebirth; it was not a form of salvation or psychological liberation, and I did not “find myself” or “recreate myself”. Instead, this was … Continue reading

Running in Donald Trump’s Shoes


Famed businessman and entertainment mogul, Donald Trump is loved, hated, praised and reviled concurrently on any given day. He can command respect while attracting derision with almost anything he says or does. He is generally known to be incredibly successful but he has seen his share of financial decline and uncertainty. He is an enigma … Continue reading

Can Anyone Become A Great Leader?


                Please do not assume great leadership is required for success. Almost any organization can become financially successful through the application of excellent financial management principles, good research and development, professional marketing and strategic acquisition of highly qualified employees and managers. That however, is NOT leadership and the people who work in organizations that are not … Continue reading

Good Customer Service? You Can Lead The Charge!


I have spent a good deal of my time lately, observing and writing about the seemingly ever-growing proliferation of bad customer service in North America. I have written about my own specific experiences with bad service; I have reported on Intellectual studies on bad service, and I have made recommendations on how to improve bad … Continue reading

Bad Customer Service Exposed…


One of the United Kingdom’s top authorities on business practices, The Henley Business School has released a paper which indicates that two-thirds of all customers surveyed believe service levels of retailers and various other service-oriented businesses are at an all time low. The report goes on to say that these firms are arrogant and make … Continue reading

How to Improve Your Customer Service


As I travel around North America for various business opportunities, I find myself encountering all sorts of customer service styles…some good and some very, very bad! It seems that no matter how many consultants and business coaches and in-house customer service trainers teach employees how to provide good service we, the consuming public continue to … Continue reading

Understanding DISC #4, Communicating with the DISC styles


 In previous issues of “Understanding DISC” we have gone into some depth on the subject of the fundamental DISC styles. You can find the past issues here: http://motivationalkehl.blogspot.ca/. In this issue, we will discuss the best ways to communicate with each of the styles. Here is a brief and simplified recap of the basic DISC … Continue reading

Understanding DISC #3, Blending the DISC Styles


In the last 2 issues of “Understanding DISC” we described the basic elements of DISC: Dominance, Influencing, Steadiness, and Compliance. If you do not have that article available you can find it on our website on this link: https://www.dlionline.ca/news.php?id=28 Now that we understand the basic personality styles, it is time to learn how they blend … Continue reading

Understanding DISC #2, Emotions of DISC


In the last issue of “Understanding DISC” we described the basic elements of DISC: Dominance, Influencing, Steadiness, and Compliance. If you do not have that article available you can find it on our website on this link:  https://www.dlionline.ca/news.php?id=28. In this issue, we want to delve further into the attributes of the various elements of DISC.  … Continue reading

Do Not Allow Anger to Lead Your Life


Do you ever find yourself justifying your anger or actually believing that angry outbursts serve a useful purpose? Do you ever believe that anger is what makes you special? If you have ever thought that being angry is good thing…think again! Anger should not be allowed to lead you through life. Once while conducting a … Continue reading

Valentine’s Day Is For Lovers…Or Is It?


Saint Valentine’s Day, commonly known as Valentine’s Day, is an annual celebration held on February 14, celebrating love and affection between cherished lovers. The day is named after an early Christian leader and martyr named Saint Valentine, and was established by Pope Galasius I in 496 AD. Now, it is traditionally a day on which devoted … Continue reading

A New Year’s Wish For Leaders


“Be at war with your vices, at peace with your neighbours, and let every New Year find you a better man or woman.” ~Benjamin Franklin  Oh, if we could all just follow Benjamin Franklin’s advice, what a wonderful world it would be. Why must we all find fault with each other while carrying anger and … Continue reading

Can A Woman Be A Great Leader Of Men? VIDEO


Have a look at this YOUTUBE video to find out if a woman can be a great leader of men! http://youtu.be/yKJHDhNcIco Can a woman be a great leader of men? If we are going to have an intelligent discussion about women in leadership positions firstly we must accept that women and men do not, and … Continue reading

Hey Leaders: “Life Is A Balancing Act”


Do you have some amazingly energetic, hard working, loyal employees who work long hours and never complain?  Do any of your staff members handle additional roles in the community, on non-profit boards, or with service clubs in addition to juggling work and family duties? Do you have some folks working for you who never want … Continue reading

Ten Ways To Make Your Employees Adore You


Find out the best ways to engage your employees in this short video: http://motivationalkehl.blogspot.com/2011/10/ten-ways-to-make-your-employees-adore.html  

I Love My Levi’s And I Will Not Change!


When I was a teenager, I became very attached to Levi’s jeans. Most of my friends wore Levi’s Red Tab jeans and we all thought we looked pretty darned cool! In those days Levi’s were made of heavy, dark blue denim that eventually faded to a very pleasant lighter indigo hue. The pungent odour of the … Continue reading

What Does The Future Hold For Our Aimless Youth?


Generation “Y” has a fundamental belief that they should never settle for second best. They want to start at the top of the pay scale and they believe they should have everything their parents have, almost immediately after they leave home. Because of their liberal and generous upbringings, many young folks make it all the way to high school graduation without ever contemplating the fact that they will ultimately be singularly responsible for their own lives. Imagine the horror of leaving the nest without a mature, functional pair of wings!

GENERATION “Y” IS GETTING A BUM RAP!


I am a man in his fifties who spent the majority of his career as a manager of people. During that time I have managed Boomers, Generation “X”, Generation “Y” and even a few Traditionals. (Traditionals are people now in their late sixties to early nineties). Of all the age or generation groups I had the privilege … Continue reading

Ten Ways To Make Your Employees Adore You


Please do not confuse adoration with lovability or even likeability. Effective leaders have a mystique about them that sets them apart from other mortals. They have an ability to garner respect, admiration, reverence, and generally high regard wherever they go. Those are the elements of adoration that we will be dealing with in this article. No … Continue reading

How To Be A Bad Leader


My articles usually focus on how to be a good leader or a better leader. In fact, most leadership articles available on the internet or elsewhere focus on the positive elements of leading. Many leadership writers prefer to write about completely positive things and focus on what leaders should do to be recognized as the … Continue reading

It Takes A Hurricane


While watching the drama of Hurricane Irene unfold as she made her way up the east coast of North America, I was impressed by the good humour, co-operation, camaraderie, and overall humanity of the folks who reside in the path of the storm front. The media did a great job of televising scenes of people … Continue reading

How To Overcome The Fear Of Public Speaking


Everyone on earth, except perhaps those who have completely taken leave of their senses, has fears of one kind or another. Fear is as much a part of the human emotional system as joy, anger and love. Many times, our fears add value to our lives because they prevent us from doing dangerous things but … Continue reading

What Is Leadership?


With a title like that you might think I bit off a little more than I can chew. You might be right, but because there are literally thousands of articles, blogs and websites dedicated to discussions of leadership, I wanted to offer a logical definition of it in a thousand words or less. Here goes… … Continue reading

Are You Living An Authentic Life?


Wayne Kehl talks about living an authentic life in this short video message: http://motivationalkehl.blogspot.com/2011/08/are-you-living-authentic-life.html   There is nothing sadder than the death of someone who has never lived! Here is a quote from the late rocker, Jimi Hendrix: “I’m the one who’s got to die when it’s time for me to die, so let me … Continue reading

The Value Of Honesty


As children, most of us had parents who tried to convince us that cheaters never prosper and liars will not go to heaven. The theory is of course a great one, but almost every day in the news I hear about business leaders being charged and convicted for a variety of commercial crimes.  Sadly, I … Continue reading

Stop Being Selfish! Find Happiness and True Success…


Click this link to watch a short video about the value of not being selfish: http://motivationalkehl.blogspot.com/2011/07/stop-being-selfish-find-happiness-and.html If you want to get along with more people start thinking about someone other than yourself. If you have problems with relationships it is probably largely to do with your own actions and the fact that you are thinking … Continue reading

How To Deal With Water Cooler Talk


 Water cooler talks are those nasty, backstabbing, grumble sessions that employees like to have from time to time at work. During those discussions negativity takes the lead and gossip rules the day. Nothing good ever comes from it and yet it is a very popular pastime in a lot of workplaces. “I like to refer … Continue reading

What makes a Superstar employee?


Find out here: http://www.ilstv.com/superstar-employees/?utm_source=newsletter&utm_medium=email&utm_campaign=DailyNewsletter    

How To Lead Generation “Y”


The members of the demographic, commonly known as Generation “Y” were born between the years 1981 and 1994, which makes them ages 17 to 30 in year 2011. They are the young up-and-coming leaders of society. There are a lot of them, and since they will soon fill most of the jobs being given up by … Continue reading

Take Your Business Back!


I often hear from managers that employees have more power than their bosses. Studies have shown that the majority of workers in North America do not want to move into a management role. The current trend toward servant leadership and participative management has created a lot of very good results, but in many cases it has … Continue reading

10 Things Great Leaders Do


Click on this link to see a short video on what great leaders do: http://www.ilstv.com/ten-things-great-leaders-do/?utm_source=newsletter&utm_medium=email&utm_campaign=DailyNewsletter

Ego and Success


Winners, losers and survivors exist all around us. The world is full of people who become famous through excellent results alongside those who gain notoriety because of poor performance. Interestingly, mediocrity is much more common than success or failure in most areas of human endeavour. Most people get by, but seldom excel despite the fact … Continue reading

Are You A Servant Leader Or A Leadership Warrior?


I have called upon the leaders of the world to start a LEADERSHIP REVOLUTION. In order to make my dream become a reality, we need to employ some proactive, aggressive action right away. One of the most common terms used for good leadership these days is SERVANT LEADERSHIP. Although I am a proponent of that … Continue reading

Every Revolution Needs A Cause


How to start a Leadership Revolution Before we can begin to create a culture of effective and powerful leadership, we must have a cause that everyone can rally around. Throughout history, every revolution came about as a result of the failure of leaders to understand or empathize with what the people wanted. When it became … Continue reading

Let’s Start A Leadership Revolution!


I have dedicated the last decade of my life to the proposition that there are no bad employees…just bad leaders. Because my words have fallen on a number of deaf ears in the world of executive boardrooms, I have decided to start a Leadership Revolution. The old, Traditional, Boomer ways of leading will not work … Continue reading

Who Needs Wisdom?


This is my favourite definition of wisdom: “Good sense; the ability to make sensible decisions and judgments based on personal knowledge and experience.”   Note that good sense requires personal knowledge and experience in order to be effective. Wisdom cannot grow and flourish in isolation. When one operates with poor or potentially harmful personal knowledge or … Continue reading

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